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Evidence Guide: CHCLLN001 - Respond to client language, literacy and numeracy needs

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCLLN001 - Respond to client language, literacy and numeracy needs

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish client’s LLN needs

  1. Identify signs that the client may have LLN needs
  2. Review the scope of LLN skill requirements needed to effectively access services
  3. Identify gaps between the client’s LLN skills and those required to effectively access services
  4. Determine the degree to which other issues may impact on the client
Identify signs that the client may have LLN needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the scope of LLN skill requirements needed to effectively access services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify gaps between the client’s LLN skills and those required to effectively access services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the degree to which other issues may impact on the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine strategies to address LLN needs

  1. Collaborate with client to agree areas of LLN need and how to respond
  2. Determine ways in which service delivery can take account of the client’s LLN needs
  3. Prioritise areas for immediate or longer-term action based on scope of the client’s needs
Collaborate with client to agree areas of LLN need and how to respond

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine ways in which service delivery can take account of the client’s LLN needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise areas for immediate or longer-term action based on scope of the client’s needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies to address LLN needs

  1. Adjust service delivery approaches that respond to LLN need, including use of appropriate toolsand communication strategies
  2. Provide the client with accurate and current information about LLN support services
  3. Record agreed LLN needs and the strategies used, and report in line with the client and organisation requirements
  4. Monitor the client and provide ongoing support and encouragement where appropriate
Adjust service delivery approaches that respond to LLN need, including use of appropriate toolsand communication strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide the client with accurate and current information about LLN support services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record agreed LLN needs and the strategies used, and report in line with the client and organisation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the client and provide ongoing support and encouragement where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish client’s LLN needs

  1. Identify signs that the client may have LLN needs
  2. Review the scope of LLN skill requirements needed to effectively access services
  3. Identify gaps between the client’s LLN skills and those required to effectively access services
  4. Determine the degree to which other issues may impact on the client
Identify signs that the client may have LLN needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the scope of LLN skill requirements needed to effectively access services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify gaps between the client’s LLN skills and those required to effectively access services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the degree to which other issues may impact on the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance required to demonstrate achievement of the element

1. Establish client’s LLN needs

1.1 Identify signs that the client may have LLN needs

1.2 Review the scope of LLN skill requirements needed to effectively access services

1.3 Identify gaps between the client’s LLN skills and those required to effectively access services

1.4 Determine the degree to which other issues may impact on the client

2. Determine strategies to address LLN needs

2.1 Collaborate with client to agree areas of LLN need and how to respond

2.2 Determine ways in which service delivery can take account of the client’s LLN needs

2.3 Prioritise areas for immediate or longer-term action based on scope of the client’s needs

3. Implement strategies to address LLN needs

3.1 Adjust service delivery approaches that respond to LLN need, including use of appropriate toolsand communication strategies

3.2 Provide the client with accurate and current information about LLN support services

3.3 Record agreed LLN needs and the strategies used, and report in line with the client and organisation requirements

3.4 Monitor the client and provide ongoing support and encouragement where appropriate

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance required to demonstrate achievement of the element

1. Establish client’s LLN needs

1.1 Identify signs that the client may have LLN needs

1.2 Review the scope of LLN skill requirements needed to effectively access services

1.3 Identify gaps between the client’s LLN skills and those required to effectively access services

1.4 Determine the degree to which other issues may impact on the client

2. Determine strategies to address LLN needs

2.1 Collaborate with client to agree areas of LLN need and how to respond

2.2 Determine ways in which service delivery can take account of the client’s LLN needs

2.3 Prioritise areas for immediate or longer-term action based on scope of the client’s needs

3. Implement strategies to address LLN needs

3.1 Adjust service delivery approaches that respond to LLN need, including use of appropriate toolsand communication strategies

3.2 Provide the client with accurate and current information about LLN support services

3.3 Record agreed LLN needs and the strategies used, and report in line with the client and organisation requirements

3.4 Monitor the client and provide ongoing support and encouragement where appropriate